Task Insights
Last updated: March 12, 2026
The Tasks tab in Insights provides reporting on task completion performance across projects.
These reports help teams identify tasks that frequently run late, understand how tasks are completed relative to their deadlines, and gather feedback from users completing tasks.
Task Insights can help teams improve playbooks by highlighting steps that commonly slow down projects.
AI Insights Summary
At the top of the Tasks Insights page, the AI Insights Summary analyzes task activity and performance for the selected date range.
The summary highlights patterns such as:
Task completion trends
Tasks that frequently run overdue
Customer feedback activity
Opportunities to improve task timelines or workflow structure
This provides a high-level overview before reviewing the detailed reports below.
Task Performance Analysis
The Task Performance Analysis report identifies tasks that consistently miss their deadlines.
Tasks are sorted by average days overdue, making it easier to identify steps in a playbook that commonly delay projects.
Each task entry includes the following metrics:
Metric | Description |
Task Instances | The number of times the task appears across projects |
On Time / Early | Percentage of tasks completed on time or before the due date |
Early (%) | Percentage completed early |
On Time (%) | Percentage completed on time |
Late (%) | Percentage completed after the due date |
Median | The median number of days overdue |
Worst Case | The longest delay observed for the task |
Best Case | The fastest completion time observed |
This report helps teams understand which tasks may require timeline adjustments or process improvements.
Task Feedback
The Task Feedback section displays feedback submitted when users complete tasks.
If feedback is collected for tasks, it will appear in this section for the selected date range.
Task feedback can help teams identify:
Confusing instructions
Steps that create friction during onboarding
Opportunities to improve playbook design
If no feedback has been submitted during the selected timeframe, the report will display that no data is available.