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Previewing a Playbook

Paul Holder avatar
Written by Paul Holder
Updated over 2 years ago

As you build your Playbook(s), you may want to see what the experience will be like for your Customers, to make sure the task language, steps, and flows all feel customer-ready.

Preview a Playbook as a Customer

When viewing a Playbook, click Preview in Portal

New Playbook - OnRamp 2022-12-07 at 1.48.38 PM

This will allow you to view a bit of what the customer experience will be like. Of course, this isn't a real Project yet, so there will be placeholders in certain sections.

You can complete tasks and navigate around the pages; note however nothing is saving.

To reset the experience, or see updates based on change you've made to the Playbook, click Clear Answers.

Onboarding 2022-12-07 at 1.50.36 PM
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