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Create a Playbook Module in OnRamp

They’re perfect for repeatable onboarding phases, internal processes, or customer milestones.

Dylan Main avatar
Written by Dylan Main
Updated over a month ago

Summary / When to Use This

Playbook Modules are reusable building blocks that help you group and organize tasks for repeatable processes like onboarding, training, or implementation. Use them when you want to streamline setup and ensure consistent task delivery across projects.

This guide walks you through creating a new module and adding tasks from scratch or from your existing task library.


Before You Begin

To create a module, you’ll need:

  • Admin or Playbook Manager permissions

  • Your task workflow or checklist ready to go

  • Tasks already saved to your Library (optional but helpful)


Steps to Follow

1. Navigate to the Modules Tab

  • In the left navigation, click Library

  • At the top of the screen, select the Modules tab

2. Click + Create Module

  • Click + Create Module in the top-left corner

  • Enter a clear, concise Module Name

You’ll be taken into the module builder interface where you can begin adding tasks.

3. Add Tasks to the Module

You have two options:

  • + Add Task: Start a new task from scratch

  • + Library: Insert an existing task you’ve previously saved to the Library

Each task appears in a row and includes columns for:

  • Type

  • Role Restrictions

  • Dependencies

  • Subtasks

  • Scheduled Start Date

  • Due Date

  • Visibility

You can click into any task to edit it directly from the module.


Editing a Task

When you open a task, use the tabs across the top to configure details:

  • Details

    • Set the task name, type, roles, start/due dates, and description

    • Add any optional data fields or dependencies

  • Subtasks & Responses

    • Click Open Task Builder

    • Add steps, required fields, or form-like elements for customers or internal users

  • Settings

    • Set visibility (e.g., all project members or restricted roles)

    • Require tasks to be completed in order

    • Enable feedback collection on task completion

    • Click Save to Library if you want to reuse this task in future modules or playbooks


4. Organize Your Tasks

  • Drag and drop tasks to adjust the order

  • Add dependencies to control flow

  • Mix and match new and saved tasks as needed


5. Save Your Module

There’s no global "Save" button—changes are saved automatically as you go. Once you’ve added your tasks, your module is ready to be linked into a playbook.


Tips & Troubleshooting

  • Start with saved tasks: If you’ve already built common tasks, use the + Library button to add them quickly.

  • Test before deploying: Add your module to a test playbook and assign it to a sample project to make sure everything flows as expected.

  • Can’t find the Create Module button?

    • Make sure you're on the Modules tab (not Playbooks or Tasks)

    • Check your user permissions


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