Customize your OnRamp portal to reflect your brand and speak your customers’ language. This guide shows you how to update your portal’s appearance and default language settings so your customers feel right at home from the first click.
1. Access Portal Settings
To start, head to the area where all your customization tools live.
Click Settings in the main navigation
Select the Portal tab from the left-hand menu
This is where you’ll make updates to branding, language, and visibility settings.
2. Upload Your Branding
Give your portal a professional, branded look by uploading your logo and colors.
Under Branding, upload your Logo
Recommended format:
.pngor.jpgOptimal size: horizontal layout for best fit
Choose your Accent Color
This color will appear on buttons, highlights, and some text elements across the portal
Tip: Use your brand’s official hex code to match your company's design system.
3. Set the Default Language
Make your portal accessible by setting the language your customers will see.
In the Language section, select your Default Portal Language from the dropdown
Supported languages may vary
This setting applies to headings, UI elements, and system messages
If your customer base spans regions, you can use browser-based language detection as a fallback.
4. Preview Your Portal
Want to see how things look before your customers do?
Click Preview Portal in the top-right corner of the Portal Settings screen
Browse through a sample experience as if you were a customer
This lets you double-check your branding, colors, and text translations before going live.
Tips & Troubleshooting
Logo not showing up? Make sure the file isn’t too large and is in a supported format.
Colors not applying? Clear your browser cache and refresh the preview.
Customers seeing the wrong language? Check their browser preferences or confirm that the default language is set correctly under Portal Settings.