Set Task Dependencies in OnRamp

Last updated: March 13, 2026

Some things just have to happen in order. You can’t train a customer before they’ve finished account setup. Task dependencies enforce that sequence — a task stays locked until its predecessor is complete, so the right work always happens at the right time.

Before You Begin

  • You’ll need edit permissions on the project.
  • The tasks you want to link should already exist in the project.

Add a Dependency

  1. Go to Projects and open the relevant project.
  2. Find the task that should come second — the one that needs to wait.
  3. Click to open the task details.
  4. Find the Dependencies section and click Add Dependency.
  5. Select the task that must be completed first.

The dependent task will now show as Blocked until its predecessor is marked complete.

View Dependencies in Context

  • Switch to Gantt View to see your dependency chain laid out visually.
  • Arrows connect linked tasks, making bottlenecks easy to spot.

Tips and Troubleshooting

  • Multiple predecessors. A task can depend on more than one task — it stays blocked until all predecessors are complete.
  • Reordering tasks? Double-check your dependency links to avoid dead ends.
  • Combine with branching logic. Dependencies control when a task is available; branching controls what happens inside it.
  • Task stuck on Blocked? Check the Activity Log to find which predecessor is still open.