Skip to main content

Connect Adobe Sign to OnRamp Projects

Use the Adobe Sign integration to collect e-signatures as part of your onboarding projects.

Dave West avatar
Written by Dave West
Updated over a month ago


​Use the Adobe Sign integration to collect e-signatures as part of your onboarding projects. Once connected, you can send documents for signature directly within tasks—making it easier for your team and your customers to keep things moving.

Before You Begin

Make sure you have:

  • An Adobe Acrobat Sign Solutions account with API access

  • Admin permissions in Adobe to create and configure API Applications

  • Your OnRamp Super Admin or Integrator role assigned (to configure integrations)

Steps to Follow

1. Create an Adobe API Application

To connect Adobe Sign, you’ll need to register OnRamp as an application in Adobe.

  1. Log in to your Adobe Acrobat Sign Solutions account

  2. Navigate to API > API Applications

  3. Click the + button to add a new API Application

    • Give it a name like OnRamp Integration

    • Click Save when done

  4. Click into the new application, then select Configure OAuth for Application

  5. For the Redirect URI, paste:
    ​https://app.onramp.us/integrations/oauth_callback/adobe-acrobat-sign

  6. Under Scopes, enable the following:

    • user_login:self

    • agreement_read:self

    • agreement_write:self

    • library_read:account

    • library_write:account

  7. Click Save

  8. Back in the app list, click View / Edit on your API application and copy:

    • Client ID

    • Client Secret

  9. In your browser address bar, look at the Adobe URL

    • Note the region listed between secure. and .adobesign.com (e.g., na1, na2)

2. Configure the Connection in OnRamp

  1. In OnRamp, go to Settings > Integrations

  2. Click the Adobe Acrobat Sign tile

  3. Fill out the configuration fields:

    • Client ID (from Adobe)

    • Client Secret (from Adobe)

    • Region (select the one noted earlier)

  4. Verify the scopes are present:

    • user_login:self

    • library_read:account

    • library_write:account

    • agreement_write:self

    • agreement_read:self

  5. Click Connect to Adobe

  6. Authenticate in the Adobe pop-up window using your Adobe account credentials

3. Sync Adobe Sign Templates to OnRamp

After connecting, you can pull in templates from Adobe:

  1. Go to Library > Adobe Sign

  2. Click Sync Templates

    • This pulls in all available document templates from your Adobe account

4. Use Adobe Sign in a Task

Once templates are synced, you can add an Adobe Sign document to any OnRamp task:

  • While editing a task, choose Add Adobe Sign Document

  • Select from your synced templates

  • Assign signers and configure sending settings

Once the task is active, the signer will receive the document, and OnRamp will track its signature status.

Tips & Troubleshooting

  • Not seeing templates? Make sure your Adobe account has shared library templates and that you're using the correct region.
    ​

  • Error on connection? Double-check that there are no extra spaces when pasting the Client ID or Secret.
    ​

  • Need help? Click the Adobe Help Docs button in the OnRamp UI for Adobe-specific support.

Related Articles
Connect the HubSpot Integration to Sync Project Details
Set Up Okta SSO in OnRamp
Using Adobe Sign in a Task
Create Project Automations
Use the OnRamp API to Access and Manage Your Data
Did this answer your question?