Why Aren't My Data Fields Showing Up on New Projects?

Last updated: March 13, 2026

When you create a new project and notice custom data fields are missing, the most common cause is that those fields aren’t configured to appear at creation. The setting that controls this is called Add on Creation — if it’s off, the field won’t show up automatically.

Step 1: Open Data Fields in Settings

  1. Go to Settings › Data Fields from the left navigation.
  2. You’ll see a table listing all active data fields for your organization.

Step 2: Check the Add on Creation Column

Scan the Add on Creation column for the fields that aren’t appearing:

  • Unchecked — the field won’t appear when you create a project.
  • Checked — the field will appear automatically at creation.

Tip: Use the Filter by location dropdown to show only Project fields — those are the only ones that can appear at project creation.

Step 3: Enable Add on Creation

  1. Click the pencil (edit) icon next to the field you want to fix.
  2. Toggle Add on Creation to On.
  3. Click Save.

From this point forward, the field will appear automatically on all new projects.

Step 4: Verify the Fix

Create a quick test project to confirm the field now appears. If it still doesn’t:

  • Confirm the field’s Location is set to Project
  • Make sure the field isn’t archived
  • Check that no Playbook or Workflow is overriding field visibility

Tips & Troubleshooting

  • Existing projects won’t be updated. The new setting only applies to projects created after the change.
  • Archived fields can’t appear at creation. Reactivate them first if needed.
  • Permissions: Only users with admin or settings access can edit Data Fields.