Import Users in Bulk into OnRamp

Need to add multiple users at once? Use OnRamp’s CSV import template to upload users in bulk and assign roles, tags, and data fields in a single step.

Step 1: Download the Import Template

• In OnRamp, go to Settings.

• Click Imports.

• Download the User Import Template.

Step 2: Fill In the Template

Update the CSV file with your user data. Each row represents one user.

The following headers are required in the uploaded CSV:

• first_name

• last_name

• email_address

• role_code
  Must be one of the following allowed values:

  • CREATOR

  • CONTRIBUTOR

  • COLLABORATOR

  • INTEGRATOR

These are optional fields:

• job_title

• invite_user
  Controls whether the user receives an invite
  Must be one of the allowed values:

  • True

  • Yes

  • False

  • No

• user.tags
  Tags to apply to the user

  • Separate multiple tags with semicolons

  • Example: userTag1; userTag2

  • If a tag doesn’t exist, it will be created automatically

• user.data_fields
  Data field values to apply

  • All available user data fields will be included in the template

Step 3: Import Into OnRamp

Return to Settings › Imports.

Upload your completed CSV file.

OnRamp will process the file and create users with their assigned roles, tags, and data fields.

Tips & Troubleshooting

• Import failed? Ensure all required headers are present and match the template exactly.

• Invalid roles? Confirm that role_code values match the allowed options exactly (no typos).

• Users not invited? Check that invite_user is set to True or Yes.

• Tags not applied? Make sure tags are separated with semicolons (;).

• Need to update users later? You can edit user details, roles, tags, and data fields directly in OnRamp after import.